Reactive attendance
Fault response, make-safe, temporary measures and a clear record of condition and next steps.
FM and small works
Reactive attendance, planned maintenance, investigation, remedials and repeat small works with clear reporting and accountable closeout.
Operational support
APX supports FM providers, managing agents and estates teams that need responsive attendance followed by usable information and controlled remedial delivery.

FM capability
Each work order is treated as part of a wider client relationship, with consistent reporting and commercial control.
Fault response, make-safe, temporary measures and a clear record of condition and next steps.
Planned inspections, emergency lighting, electrical testing, asset checks and remedial recommendations.
Distribution, lighting, containment, cabling, accessories, controls and identified corrective work.
HVAC, ventilation and associated electrical or controls work delivered as planned small works.
Site surveys, condition evidence, scoped options and separate make-safe and permanent-remedial pricing.
Vehicle barriers, intercoms, access control, CCTV interfaces and associated network or power work.
Emergency lighting and fire-alarm defects, testing support and programmed corrective work.
Defined refurbishment and upgrade packages delivered with project-level planning and closeout.
Work-order process
The value is not simply attendance. It is an accurate condition record, a controlled next action and evidence that the issue has been closed.
Confirm priority, site contact, access, known hazards, asset details and the required attendance outcome.
Make safe where required, investigate the issue and record relevant condition and constraints.
Issue evidence, diagnosis, recommendations and a defined quotation where further work is required.
Deliver approved remedials, test the work and provide completion records for client systems.
Operational work




FM supply-chain support
Send the service geography, response expectations, work-order profile and onboarding requirements.